Frequently Asked Questions

You can enter a competition by clicking “Enter Now”. Select the number of entries you would like. Only correct answers will be entered into the draw.

The entires will then be added to your basket. Click on the basket ion and proceed to checkout to process your order and purchase your tickets.

If you’re a new customer, you will need to enter your details, accept our terms and conditions and create an account.

After completing your purchase, you receive email confirmation of your order details and ticket number(s).

If you haven’t received an email from us confirming your entry and whether you got the question right or wrong, please check your spam folder. If it’s not there, please email our team at [email protected]

You may enter the competition for free by sending your entry on an unenclosed postcard by first class post to the Promoter at the following address: Unit 751, Moat House, 54 Bloomfield Avenue, Belfast, BT5 5AD, United Kingdom

You may enter the competition for free by sending your entry on an unenclosed postcard by first class post to the Promoter at the following address: Unit 751, Moat House, 54 Bloomfield Avenue, Belfast, BT5 5AD, United Kingdom

Please include the following information:

1. your full name;
2. your address;
3. a contact telephone number and email address;
4. the Competition you are entering and your answer to the Competition Question.

• Incomplete or illegible entries will be disqualified;
• You may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted and posted to the Promoter separately. Bulk entries in one envelope will not be accepted as multiple entries, and if a bulk entry is received, it will be counted as one single entry;
• By entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;
• Your entry must be received by the Promoter prior to the Closing Date. Entries received after the Closing Date will not be entered into the random draw;
• The Promoter will not acknowledge receipt of your entry nor confirm if your answer to the Competition Question is correct;
• If the number of paid entries reaches any cap or limit before your postal entry is received, you will not be entered into the random draw.
• Entrants must have created an account on the Website for the postal entry to be processed. All details on the postcard MUST correspond to the details on the account to receive the order confirmation and ticket number. Postal entries received without a registered account cannot be processed.

For full terms and conditions, Click Here.

If you are a lucky winner of any of our competitions, your ticket number and username will be announced on our live draw. The live draws take place on our Facebook channel and a random number generator is used to determine the winning ticket number. We will contact all winners directly after the live draw.

The live draw date and time is stated for each competition. If all entries are sold before the draw date, the draw will be brought forward. Keep updated on the confirmed draw date via our Facebook Page.

Up-to-date contact information is very important! If we cannot contact you within 30 days of the competition’s closing date, we will need to choose another winner and you won’t be able to claim the prize. You can check and manage your contact details in the My Account section.

Competition closing dates and Live Draw times are set for each competition. The live draw date and time is stated for each competition. If all entries are sold before the draw date, the draw will be brought forward. Keep updated on the confirmed draw date via our Facebook Page.

You must be 18 years or older to enter, as well as a resident of the United Kingdom (UK). Our competitions have been organised to comply with national laws within these jurisdictions and we cannot accept entries from outside these areas,

At Prize Gorilla we aim to make our competitions exciting and interesting for all to enjoy and our competitions include a mixed variety of prizes. You can browse our current competitions here.

We work within a heavily regulated industry and we take our business very seriously. Your trust is very important to us!

We regularly update our social media pages with our winners ’stories. We also have a winners page where you can see all our past winners and the amazing prizes they have won.

All competition entry lists are displayed on our website and our draws are done live on Facebook using a random number generator to select the winning ticket number.

Prize Gorilla Ltd will support local charities throughout our operating jurisdictions. We will run some of our prize competitions for charity, donating a portion or all of the profit from that competition to a designated charity. Any designated charity that we support will be listed on the prize competition description detail. Prize Gorilla will make regular charitable donations and will seek the input of our customers to select the charities we support. We will update our social channels in regards to any news, or donations made by the company to charity.

Everyone who selects the correct answer to the question is entered into a draw. The live draws take place on our Facebook channel and a random number generator is used to determine the winning ticket number.

We will contact all winners directly after the live draw. Please ensure that you have given us the correct contact information, and your details entered in your Prize Gorilla account are accurate. If you are a winner, and we cannot get in contact with you within 30 days, another winner will be chosen!

Make sure to like and follow our Facebook page, this is where we will host our live draws. During the live draws we will also announce future competitions, exciting news and promotions, so be sure to tune in!

Once your order has been placed your ticket number(s) will be randomly allocated and will be shown on your order confirmation. They will also be emailed to you and will be available in the my account area.

You can enter each competition as many times as the maximum amount of entries listed in the description.

Yes, we often run promotions through our social channels.

If we run a promotion and you are chosen as a winner, our team will contact you directly through our social pages. If you receive a message, or request from any social page replicating our business please DO NOT respond. We will only ever contact you through the following official Prize Gorilla Ltd associated pages, Facebook, Instagram or TikTok.

If you have any suspicions or concerns, please raise this with our team by contacting us directly at [email protected]